Business Administration Apprenticeship Level 2
As an administrator, you will need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within this apprenticeship. You will cover the essentials of business administration and develop the skills and knowledge required in a business environment. Units can be tailored to suit your job role and prior knowledge and experience. This programme will suit you if you are working in or want to work in a business support role.
Grade requirements: You will need four GCSEs at grades A*-D or 9-5, including English Language and maths.
Other requirements: There will also be an initial assessment to enable you to demonstrate your full ability.
During this apprenticeship you will study a range of topics, including:
- Communication in a business environment
- Manage personal performance and development
- Developing working relationships with colleagues
- Principles of providing administrative services
- Principles of business document production and information management
- Understanding employer organisations
You will be assessed in the work place through observation, discussion and questioning.
Business & Administration City & Guilds Level 2 Diploma
- Employment Rights and Responsibilities
- Personal, Learning and Thinking Skills
- Functional Skills in English and Maths
- Functional Skills in ICT.
Further study and career options
Further study: On successful completion you could progress on to the Level 3 Advanced apprenticeship in Business Administration, specialising in general administrative, legal or medical, or another Level 3 Advanced apprenticeship such as Customer Service or Management. Alternatively, you could go on to full-time further education to undertake other management or business qualifications.
Future careers: With additional training, you may be able to progress to roles including administration executive, administration team leader, office supervisor, personal assistant, secretary or a wide range of other business administration roles.
When in College, you will need to bring pens, notepaper and a folder. There is a course book available from City & Guilds, which you could purchase is you wish to.